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June 17, 2025, Filed Under: ESL, Social, UT, Weekend Attractions

How to Use UT Student Health Insurance

Juneteenth: Thursday, June 19th 

Juneteenth float Juneteenth Parade
Miss Juneteenth contestants ride on a float during a Juneteenth Parade in 2019, courtesy of Gabriel C. Pérez, KUT News
  • No classes! UT is closed. 
  • Thursday, June 19, 2025
  • Juneteenth is a national holiday also known as “Freedom Day” or “Emancipation Day.” It commemorates the announcement of the abolition of slavery in Texas.
  • “Many Americans think slavery ended in the U.S. the day President Abraham Lincoln signed the Emancipation Proclamation on Jan. 1, 1863, but some 250,000 enslaved Texans waited another two years to learn about their freedom. On June 19, 1865, federal troops led by Gen. Gordon Granger arrived in Galveston to announce that all enslaved people had been freed. A year later, a group of freedmen came together to celebrate the anniversary of their liberation and began the tradition of Juneteenth.
  • Texas was the first state to recognize June 19 as a state-wide holiday on June 7, 1979. President Joe Biden declared the day a national holiday in 2021. Since the first celebration in 1866, Juneteenth commemorations have expanded across the country.” Kut.org
  • Read this article about different ways you can celebrate Juneteenth around Austin this year.

Central Texas Juneteenth Parade & Festival, June 19th

  • The free parade will have floats and local bands
      • Thursday, June 19 at 10:00 am
      • Route starts on the corner of Martin Luther King Jr. Blvd. & Leona St.
      • Will travel down Martin Luther King Jr. Blvd. to Chicon St., then to Rosewood Ave.
  • The free festival will have local food and merchandise vendors
      • Thursday, June 19 from end of parade until 9:00 pm
      • Location: Rosewood Park

How to Use UT Student Health Insurance

Health insurance can be confusing because it uses words you may not know. To help you better understand health insurance, here are two lists of the most commonly used health care terms and definitions.

  • BlueCross Blue Shield of Texas glossary of health care terms
  • HealthCare.gov glossary of health care terms

Insurance ID Card

Always keep your insurance card with you and present it when you seek medical care. You will only be required to pay your part of the medical bill with insurance applied. The remaining balance will be billed directly to insurance by your medical provider. BlueCross/BlueShield of Texas is the provider for the AcademicBlue UT Student Health Insurance Plan.

  • You use it when visiting a doctor, hospital, or pharmacy

  • It proves you have insurance and helps providers verify your coverage

Where can I find my member and group ID numbers?

  • You can find them online by entering your UT EID and date of birth

How do I get by insurance ID card?

  • Need it today? Log into Blue Access for Members (BAM) to view or download a digital version
  • Need a physical card? Order one through BAM
      • It will arrive in about 2 weeks
  • On your phone? Download the BCBSTX App in the Apple App Store or Google Play 
      • Download the card to your mobile device’s wallet to access your digital card anytime

Where To Go For Care

Nurse Advice Lines:

  • This is a great resource if you are not sure if you should be seen or how soon you should be seen by a healthcare provider.
  • You can call a nurse advice line first for advice.
  • Nurse Advice Lines are staffed 24/7 and provide advice about caring for an illness at home or seeing a healthcare provider.
  • University Health Services Nurse Advice:(512) 475-6877
  • BlueCross/BlueShield Nurse Advice: number on the back of your insurance card. 

University Health Services:

Photo courtesy of UT Austin.
  • University Health Services (UHS) is the on-campus clinic available to students who purchased UT health insurance.
  • Location:Student Services Building (SSB)
  • 100 West Dean Keeton Street
  • ELC students must call to make an appointment, 512-471-4955
  • Hours: Monday-Friday, 8 am – 5 pm
  • UHS offers a variety of services and specialties. View these services online. Note that there are different hours and days of operation for some services.
  • Treatments include:
    • Routine Medical Care
    • Prescriptions
    • Urgent Care
    • Women’s Health
    • Allergy & Immunizations
  • Appointment Required? YES
  • Cost: $

Urgent Care Clinic:

  • For urgent conditions that can be treated outside of a hospital but require prompt attention. Like sprained ankles, fevers, minor injuries, flu symptoms, severe cough with fever, vomiting or diarrhea.
  • For guidance on where to seek treatment for urgent medical care, visit the UHS Medical Emergencies website.
  • University Health Services Urgent Care
    • Location:Student Services Building (SSB)
    • 100 West Dean Keeton Street
    • Appointment is not required, but you must call first.
    • ELC students must call first, 512-471-4955
    • Cost: $
    • Hours: Monday-Friday, 8 am – 5:00 pm
  • CareNow Urgent Care
    • Location: 3906 North Lamar Blvd. Suite 100
    • Contact: (512) 861-8040
    • Appointment required? NO
    • Cost: $$
    • Hours:
        • Monday – Friday, 8 am – 8 pm
        • Saturday, 8 am – 7 pm
        • Sunday, 8 am – 5 pm

Emergency Room:

  • Call 9-1-1 to request emergency assistance if your condition is life-threatening or if you are in severe pain.
  • Seek care at a hospital if it is a true emergency that requires immediate medical attention, but you are able to transport yourself or if a friend can transport you.
  • Very severe or life-threatening issues. Like sever chest pain, difficulty breathing, paralysis, severe pain, sever physical trauma.
  • Locations:
    • St. David’s Hospitals
    • Seton Hospitals
  • Appointment required? NO
  • Cost: $$$$
  • Hours: 24 hours, 7 Days/Week
  • Contact: dial 9-1-1 or walk-in

*Dialing the numbers “9-1-1” on any phone will call an ambulance to your location. Ambulances are often expensive but can be lifesaving in a serious medical emergency.

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